PRIVACY POLICY

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the internet protocol (IP) address used to connect your computer to the internet, which gives computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect comments, feedback and reviews/recommendations where applicable.

How do we collect information?

We collect personal information you give us, such as your name and email address, when you fill in our contact form or leave a comment. Your personal information will only be used for the specific purpose of contacting you regarding your queries.

Why do we collect personal information?

We collect non-personal and personal information for the following purposes:

To provide our website visitors with assistance and support;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to improve our website and our respective services;
To comply with any applicable laws and regulations.

How do we store our site visitors' personal information?

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to display our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

How do we communicate with our site visitors?

We will contact you via telephone or email to answer queries you have sent us in a comments box, contact form or by email. We may also need to contact you to comply with applicable national laws, and any agreement we may have with you. For these purposes we may contact you via telephone or email.

How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. For more information about cookies, please visit https://www.allaboutcookies.org/

Our company website is hosted on the Wix.com platform. Wix uses cookies for important reasons, such as:

To provide a better user experience for our website visitors and customers.
To monitor and analyse the performance, operation and effectiveness of Wix's platform.
To ensure the Wix platform is secure and safe to use.

Please be aware that third party services employed by this website to analyse non-personal aggregated statistical data, may also store cookies on your browser or utilise other tracking technologies via Wix´s services.

If you wish to remove cookies from your browser, please visit https://www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html for more information on how to do this. Please be aware, this might affect your user experience on our and other websites.

Can you withdraw consent for us to hold your data?

If you don’t want us to hold your data anymore, please contact us at info@ersremediation.com. Alternatively, you can write to us at ERS, Westerhill Road, Bishopbriggs, Glasgow, G64 2QH. We will then delete any of your data we have on our website or servers.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and contact information

If you would like to access, correct, amend or delete any personal information we have about you, you can contact us at info@ersremediation.com or write to us at ERS, Westerhill Road, Bishopbriggs, Glasgow, G64 2QH